At Message Oil, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with Malaysian data protection laws.

1. Information We Collect

We may collect the following personal information when you visit our website or place an order:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

• Purchase history and preferences

2. How We Use Your Information

Your data is used strictly for:

• Processing and fulfilling orders

• Providing customer support

• Sending order updates and promotional offers (only with your consent)

• Improving our website and services

We do not sell or rent your personal information to third parties.

3. Data Protection & Security

• All transactions are encrypted using SSL technology.

• We use secure servers and regularly update our systems to prevent unauthorized access.

• Access to customer data is restricted to authorized personnel only.

4. Cookies & Tracking

Our website uses cookies to:

• Enhance user experience

• Track site usage and performance

• Remember your preferences

You can manage cookie settings via your browser at any time.

5. Third-Party Services

We may share limited data with trusted third-party services (e.g., payment gateways, delivery partners) solely for order fulfillment and support. These partners are required to comply with strict data protection standards.

6. Your Rights

As a customer in Malaysia, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page, and your continued use of our website implies acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about our privacy practices, feel free to reach out:

📧 Email: [email protected] 📍 Address: Message Oil HQ, Kuala Lumpur, Malaysia