Welcome to Message Oil. By accessing and purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing any order.

1. General

• Message Oil is a Malaysian-based brand offering premium CBD oil products for wellness and relaxation.

• All products are intended for personal use only and not for resale without written permission.

2. Product Information

• We strive to ensure all product descriptions, images, and pricing are accurate.

• However, we reserve the right to correct any errors or update information without prior notice.

3. Orders & Payments

• Orders are confirmed only after successful payment via our approved gateways.

• We accept major credit/debit cards and local payment methods.

• Message Oil reserves the right to cancel or refuse any order at our discretion.

4. Delivery Policy

• We deliver across Malaysia using trusted courier partners.

• Estimated delivery time is 2–5 working days. Delays may occur due to unforeseen circumstances.

• Tracking details will be provided once the order is shipped.

5. Return & Refund Policy

• Returns are accepted within 7 days of delivery for unopened, unused products.

• Refunds will be processed within 5–10 working days after inspection.

• Shipping costs for returns are borne by the customer unless the product is defective.

6. Warranty

• All products are quality-checked before dispatch.

• If you receive a damaged or defective item, please contact us within 48 hours of delivery.

7. Privacy Policy

• We respect your privacy. Personal data collected during checkout is used solely for order processing and customer support.

• We do not share your information with third parties without consent.

8. Legal Disclaimer

• CBD products are not intended to diagnose, treat, cure, or prevent any disease.

• Please consult your healthcare provider before use, especially if you are pregnant, nursing, or under medication.

9. Changes to Terms

• Message Oil reserves the right to update these Terms & Conditions at any time.

• Continued use of our website implies acceptance of the latest version.

10. Contact Us

For any questions or concerns, please reach out via our [Contact Page] or email us at: [email protected]